Not My Kind of Place

I went to McDonald’s on Saturday. I was out yard selling and just needed a cup of coffee. That should have been an easy thing to get. I was at a place that was suppose to be a happy place. Maybe it is not that at the drive through. Anyway, I waited for a long time in line. The car ahead of me gave up and drove off. I drove up to the little speaker to place my order. Nothing happened for many minutes. Finally a small whisper in static said something. I placed my order. It was not complicated. I ordered a large coffee and a large soft drink. There was no reply. After some moments I drove to the first window. A young polite lady was there to take my money. I gave it to her and told her that it was hard to hear and understand her on the speakers. A woman standing behind her turned to me. She had been eating the pickles and was all sour and puckered up. She told me that it was her over the speaker and not her girl. She stomped off. I found out later that the brusque woman was the store manager. I drove to the next window where after an amount of time had elapsed I was handed two small cups. I told the girl at that window that I had ordered two large drinks. The surly manager told her that I had not ordered large drinks. I could see and hear the manager through the closed window. She spent several minutes yelling about me to everyone in the restaurant. She told them that I did not order large. She mimicked me. She made a spectacle out of herself. She did not offer to make the drinks right. She never said that if I paid the difference she would get me the large drinks. She just continued with her ridicule of me. I finally motioned for the young lady to open the window. I gave her the drinks back and asked for my money to be returned. She did this with an apologetic look. Her manager had a look of self-satisfaction on her face. I went across the street to Burger King where they did it my way. They were very congenial and friendly. This morning I wrote an E-mail to McDonald’s. I hope that the clown that runs the McDonald’s corporation will do something about their service.